|April 1999 - December 1999|
Seagate Technologies, Bloomington, MN
As Client Delivery Executive, I was the IT Manager, responsible for the delivery of Help Desk, Desktop Field Support, and Hardware Maintenance.
We supported about 3000 seats in Seagate's Bloomington, MN campus. I also managed the financials and service levels from the leveraged internal EDS organizations of about $ 2M / Yr. While there, I worked out the financial issues lingering from the sales / implementation efforts, stabilized the accounting and implemented web based reporting for Sr. Staff at Seagate.
This was a very interesting assignment as we were supporting the R&D areas of Seagate, and thus we needed to provide system support inside of clean room environments. It also provided deeper insights into different facets of clean room manufacturing.
This was a filler assignment while I transitioned from Boston back to Detroit.